Return & Refund Policy

At Meerscents, we aim to provide high-quality fragrances and a smooth shopping experience for our customers.

1. Return Eligibility

Due to the nature of perfumes and attar, we only accept returns in cases where the product is damaged, defective, or the wrong product was delivered.

2. Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 24 hours of receiving the order.

3. Wrong Product Delivered

If you receive a product different from the one you ordered, please contact us within 24 hours. We will arrange the appropriate replacement.

4. Unopened Products

Returns may be considered only for unopened and unused products, subject to our approval.

5. Non-Returnable Products

Opened, used, sprayed, or damaged products cannot be returned due to hygiene and product-safety reasons.

6. Return Shipping

If the return is due to a wrong, damaged, or defective product delivered by Meerscents, we will assist with the return process.

7. Refund Policy

Once the returned product is received and inspected, we will inform you whether the refund is approved. Approved refunds will be processed through an available payment method.

8. How to Request a Return

To request a return, contact our customer support through WhatsApp and provide your order number along with clear